Terms of service
Are Electronics purchased online covered by warranty?
All Electronics sold on sattvastore.com come with minimum 1 year Manufacturer's warranty.
What does warranty mean?
Warranty is applicable on case to case basis. Please refer to the warranty of the product.
What is the replacement policy?
Replacement will be given for the products which are damaged in transit only
How much are the delivery charges?
Sattvastore.com provides free delivery on all items if your total order amount is Rs. 500/- or more. Otherwise Rs. 100/- is charged as delivery charges.
What is the estimated delivery time?
The minimum time for delivery of the product would be 7 to 10 working days. It may differ from one item to another and on the address it is shipped to. The delivery timeline may delay in case of Public/National Holidays, Strike and other unpredicted severe situations in the city.
The estimated delivery time can be known by calling our customer care representative on our toll free no. 1800 258 8888.
How will the delivery be done?
We process all deliveries through reputed couriers. If there is no courier service available in your area, we will ship your non-electronics items via Government Registered Speedpost. If your order contains an electronics we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.
How to Track the order?
The Order status can be tracked by calling our customer care toll free no 1800 258 8888.
What to do in case of Duplicate transaction for the product purchased?
If the Customer is found to be paid twice for one product then, customer would be getting the refund for duplicate transaction, which may take upto 7-10 business days for the respective banks to process the refund.
What about warranty and hidden costs (sales tax, octroi etc.)?
There are no extra taxes, hidden costs or additional shipping charges. The price mentioned on the website is the final price. What you see is what you pay. Our prices are all inclusive. All taxes are included with the list prices.
Does sattvastore.com deliver internationally?
As of now, sattvastore.com doesn't deliver items internationally. However, once we start shipping internationally, we would definitely let you know.