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    2012 The Real Story
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    2012 The Real Story
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Are Electronics purchased online covered by warranty?

All Electronics sold on are sourced from Indian suppliers authorized by the Manufacturer. They come with minimum 1 year Manufacturer's warranty &  are serviceable at the corresponding brand's Authorized Service Center(s) in India, unless specified otherwise.

All Electronics are covered by free insurance coverage against theft and damage during transit.

How much are the delivery charges? provides free delivery on all items if your total order amount is Rs. 500/- or more. Otherwise Rs. 70/- is charged as delivery charges.

What is the estimated delivery time?

The minimum time for delivery of the product would be 7 working days exclude public holidays and Sundays.It may differ from one item to another and on the address it is shipped to.The estimated delivery time can be known by calling our customer care representative on our toll free no. 1800 258 8888.

How will the delivery be done?

We process all deliveries through reputed couriers.

If there is no courier service available in your area, we will ship your non-electronics items via Government Registered Bookpost or Speedpost. If your order contains an electronics we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.

All Electronic Items are Insured for theft & damages during transit.

How to Track the order?

The Order status can be know by calling our customer care representative on our toll free no. 1800 258 8888.


What to do in case of Duplicate transaction for the product purchased?

If the Customer is found to be paid twice for one product then, customer would be getting the refund for duplicate transaction, which may take upto 7-10 business days for the respective banks to process the refund.

What about warranty and hidden costs (sales tax, octroi etc.)?

There are no extra taxes, hidden costs or additional shipping charges. The price mentioned on the website is the final price. What you see is what you pay. Our prices are all inclusive. All taxes are included with the list prices.

Does deliver internationally? has started shipping its products internationally on pilot basis through, subject to rules & regulations of customs authority in that country.


PayUmoney Offer Terms and Conditions

  1. Customers will receive a cashback @ 1% of the value of transaction amount subject to a maximum of Rs.50/- (Cashback Amount) in their PayUmoney Wallet issued by RBL (“PayUmoney Wallet”)upon making payment at“Sattvastore”) through their PayUmoney Account ("Offer"). The Offer can be availed only when payments are made by the Customer through PayUmoney payment option.
  2. In order to avail the cashback, the customer must be registered as a Walletholder.
  3. The Offer can be availed only once by one Walletholder. The Cashback Amount will be received in the Walletholder’s PayUmoney Wallet, minimum after 24 hours of the Transaction.
  4. The Cashback Amount received in the PayUmoney Wallet can be used by the customers on allwebsites where the PayUmoney Wallet is available as a payment option.
  5. In the event of a full or partial refund, the proportionate cashback shall be deducted from the customers PayUmoney Wallet account. In case the customers PayUmoney Wallet has zero balance then the account shall be in negative and will be adjusted as soon as the cashback or refund is deposited in the customers PayUmoney Wallet
  6. This Offer cannot be clubbed with any other offer/promotion being run by PayUmoney.
  7. PayUmoney does not warrant or guarantee availability, merchantability, quality, fitness etc., of any product or service offered bySattvastore.
  8. PayUmoney reserves the right to, at any stage and at its discretion, modify/change or alter the Offer. PayUmoney also reserves the right to modify/change all or any of the terms applicable to the Offer and to discontinue the Offer without assigning any reasons or without any prior intimation whatsoever. 
  9. PayUmoney reserves the right to disqualify any customer from the benefits of the Offer, in case of any fraudulent activity/suspicious transactions or misuse of the Offer in any way.
  10. Any disputes will be subject to the exclusive jurisdiction of the competent courts of New Delhi.
  11. In all matters relating to the Offer, PayUmoney’s decision will be final.
  12. In addition to the above, the Offer is also subject to PayUmoney Wallet general terms & conditions available on 
  13. All capitalized terms used but not defined herein shall have the respective meanings ascribed to them in the PayUmoney Wallet User Terms and Conditions.
  14. Terms & Conditions of Sattvastore shall also apply.